Our technical team is actively working with the service provider to identify, analyse, remediate and resolve this.
The team has identified and analysed a major contributing factor related to auto assignment PDF conversion to a marking-ready format and is implementing an immediate temporary measure.
A permanent solution is being developed and will be implemented soon after.
Monitoring and analysis will continue to identify any other aspects that can be improved.
Publish date: 2024-05-31 00:00:00.0