Update your myUnisa/myLife password now - Unisa is enhancing the security of its digital services to protect you online

How will this affect me? 

Starting from 13 July 2024, Unisa will be upgrading all students’ myLife e-mail accounts. You may experience a three-hour once-off downtime while your myLife e-mail account is being upgraded. 

From 16 July 2024, you will have to create a new password for myUnisa and your myLife e-mail account whenever you use the "Forgotten Unisa password" function. 

What should I do? 

Update your myUnisa/myLife password regularly! 

You can do this via the Microsoft Online Password Reset link, which forms part of our Multi-Factor Authentication. This significantly reduces the risk of unauthorised access to myUnisa/myLife, even if your password has been compromised. Click here for more information on securing your access to Unisa's digital services. 

Unisa's rules for creating a new Unisa password

Your Unisa password must contain at least 

• 12 characters
• one uppercase letter
• one lowercase letter
• one number
• one special character(!,#,@,$,%,^,etc)

Click here for some tips on how to create a strong password, as well as some examples of complex passwords. Remember, the more complex your password, the more difficult it is for others to crack it. 

Need help? 

Contact the Unisa toll-free number: 0800 00 1870