Duration: One year or 12 months
Target group:
Employee assistance programme (EAP) managers and practitioners in organisations.
Admission requirements:
A Senior Certificate or equivalent qualification
Registration periods:
December and January
Course leader details:
Prof O. M Ledimo
Qualifications: DLit et Phil (Industrial and Organisational Psychology)
Department of Industrial and Organisational Psychology
Discipline: Industrial Psychology
Office: SN Radipere Building, 5th Floor
Tel: (012) 429-8219
Fax: (012) 4298368
E-mail: manetom@unisa.ac.za
Programme administrator:
Admin Officer
Unisa Centre for Lifelong Learning
360 Lillian Ngoyi Street, Pretoria Central
Solomon Mahlangu Building 2nd floor
Tel: 012 352 4288
Email address: UCL@unisa.ac.za
Application Link: www.unisa.ac.za/applyslp
Purpose statement:
Module 1: Nature of Employee Assistance Programme
The purpose of this module is to describe the nature of Employee Assistance Programme in organisations, its role, functions, principles and scope in enhancing employee performance. Learners accredited with this module will be able to understand the nature of EAP and conduct need assessment for EAP in their organisations based on its role and function in addressing performance issues at an individual, group and organisational levels.
Module 2: Initiation and implementation of EAP s in organisations
The purpose of this module is to identify EAP s contemporary models, service delivery systems, resource allocation process, stakeholder engagement strategies and ethical process at an individual, group and organisational level. Learners accredited with this module will be able to initiate and implement Employee Assistance Programmes in their organisations based on the relevant theoretical models, strategies, techniques and ethical considerations.
Module 3: Development of EAP policy and procedures
The purpose of this module is to identify critical aspects in EAP policy development. Learners accredited with this module will be able to develop EAP policy and procedures for their organisations focusing on objectives of the policy, employee participation guidelines, services offered, role and ethical principles of professional team, and reporting/feedback processes.
Module 4: Impact assessment of EAP
The purpose of this module is to describe impact assessment processes for EAPs in organisation. Learners accredited with this module will be able to formulate quality management standards, evaluate, monitor, write reports and implement continuous improvement principles for their employee assistance programmes.
Modules:
EMPASS1 - Nature of Employee Assistance Programme
Content:
Definition of Employee Assistance Programme.
Role and functions of EAP at individual, group and organisational levels.
Principles and scope of EAP's.
EAP need assessment
EMPASS2 - Initiation and Implementation of EAP in Organisations
Content:
Models of EAP and service delivery systems.
Types of EAP strategies and techniques at an individual, group and organisational level
Resources allocation for the programme.
Stakeholder engagement and marketing of the programme.
Ethical considerations for implementing EAP.
EMPASS3 - Development of EAP policy and procedures
Content:
Outline of the objective and purpose of policy.
Guidelines on employee participation in EAP
Procedure and types of services offered
Role, function and ethical principles of professional team
Reporting and feedback processes
EMPASS4 - Impact Assessment of EAP
Content:
Quality management standards for EAP
Programme evaluation and monitoring strategies
Report writing
Continuous improvement principles for EAP