Ombudsman
Unisa’s Commitment to Service
The University of South Africa is committed to service of consistent high quality by all its employees. While it will strive to live up to this commitment without fail, the University recognises that lapses occur and that efficient and adequate channels of redress must be created, both as remedy to aggrieved individuals and as guidance to improve where weaknesses occur. As part of its network for addressing complaints, the office of UNISA Ombudsman was established. The UNISA Ombudsman is an independent office of last resort where complaints can be lodged about inadequate service and administrative malpractice in the University.
About the
Ombudsman's office
The process of
lodging a complaint
Lodge a complaint
Last modified: Mon Aug 07 16:42:05 SAST 2023