Unisa payment methods and banking details

• Unisa web credit card payments
• Bank deposit
• Electronic Funds Transfer (EFT)
• Payments by employers/bulk payments, sponsors, bursaries, donors and international students
• Flywire payment option for international students
• Refunds
• General
  
  

Unisa web credit / debit card payments

Unisa web payment link: https://www.unisa.ac.za/feepayment (this is a secure site)

Credit / debit cards are restricted to Visa and Mastercard. 

Please note:

• Library fines and accounts can now also be paid via this web payment link: https://www.unisa.ac.za/feepayment
• These are real-time transactions and are subject to OTP verification. 
  

Bank deposit

Please note that Unisa banks with First National Bank (FNB) and ABSA Bank. Unisa is a pre-approved public beneficiary.

Cash and direct bank deposits can be made at any First National Bank (FNB) and ABSA Bank in South Africa

• if you already have a student number.
• in respect of fees, for example: study fees, examination fees (supplementary, sick or special exam fees), exemption fees and library charges.

Ensure that the deposit slip is correctly filled in as follows:

• Deposit to: Unisa Student Fees
• Bank account number: Unisa Student Fees
• Deposit reference: first eight (8) blocks are for the student number (if the student number consists of only 7 digits, then a “0” must be filled in as the first digit of the student number). Leave one block open, then fill in the following allocations:
  • 5400374721 for study fees
  • 3000774039 for SBL student fees
  • 5400374225 for library fees
  • 5352X74608 for matriculation exemption fees
  • 5370810030 for the application fee
  • 5400315164 for access cards

Please note:

• Should any of the information on the bank deposit slip be incomplete or incorrect, the transaction will not be processed by the bank and/or may cause a delay in the allocation or transfer of funds to your account and as such the university cannot be held liable for delays caused.
• Payments will be allocated within two (2) to ten (10) working days to the study fees account, provided that all the information on the deposit slip is correct.

Electronic Funds Transfers (EFT)

Please use the correct referencing to ensure that payments are automatically allocated to your student account.

Payments by employers/bulk payments, sponsors, bursaries, donors & Swift payments: No Individual student EFT's and Cash deposits

Please note: For bulk payments kindly complete the payment advice form (download the payment advice form)

Allocation numbers for payments other than study fees:  

Please note:

• Incomplete or incorrect payment information will not be processed, and Unisa will not be held liable for any resultant delay in the allocation or transfer of funds to study fees accounts.
• Payments will be allocated within two (2) to ten (10) working days upon receipt of the required information. Proof of payment (remittance or payment advice) and a breakdown of the payment (full names, identity numbers, student numbers and amount per student) must be sent to susdepid@unisa.ac.za
• If a company or employer is paying your tuition fees, please submit proof of payment to susdepid@unisa.ac.za
• For any payment-related enquiries, please send an e-mail to susdepid@unisa.ac.za

Flywire payment option for international students

• Click here for more information about using Flywire’s global payment network. 
• Click here for more information. 
• Click here to make a payment via Flywire. 

Refunds

• Requests have to be made in writing and must be signed by the registered student.
    Download the refund form (PDF) or Download the refund form for international students (PDF)
• Refunds will be processed within 15 working (business) days from receipt of request.
• Credit balances exceeding the total study fees paid by sponsors or bursaries will be refunded to the sponsor or bursary concerned.

Please note:

• No refunds for credit balances less than R100.00 will be allowed. 
• Applications and miscellaneous fees are non-refundable.
• As indicated on the refund form, refund requests must be accompanied by the required documentation.

Refund guidelines

Please take note of the steps and required documents needed to apply for a refund when there is an overpayment against the study fees account or when a refund is required. This information is applicable to students, parents, sponsors and companies.

Refund guidelines for self-paying students (domestic refunds)

To request a refund, please submit the following documents:

1. Completed and signed refund request form. This form must be fully completed and signed by the student.
2. Proof of payment: Proof of payment must be submitted from all parties (student, sponsor, company, parent) that form part of the credit or refund being requested. This includes all proof of payments that are reflected on the student’s account or those contributing to the credit balance. All the relevant bank statements for credit balances that originated from credit/debit card payments made via the Unisa web payment platform must also be submitted.
3. Confirmation of banking details: A bank statement or document confirming your bank account details, with an official bank stamp, must be submitted. This is required for students, sponsors, companies and parents.
4. Copy of ID: A copy of the ID (ID, passport, etc.) of the student and payee must be submitted.

Additional requirements for refunds to third parties

If a refund is being requested by a student to be paid to a third party (such as a sponsor, parent or company), you must also provide the following: 

1. Letter from the sponsor/parent/company: If a company, sponsor or parent paid the fees, a letter from them is required, authorising the refund. The letter must clearly state the amount to be refunded.
2. Company registration number (if applicable): If the refund is payable to a company, a valid company registration document must be submitted.

Important 

• Refund limits for self-paying students: Self-paying students are allowed a maximum of two refunds processed per academic year.
• Processing time: Refunds typically take up to 15 working days to be processed once all required documents have been submitted.
• Refund method: EFT
• Minimum amount: No refunds for credit balances less than R100.00 will be allowed.
• Non refundable: Application and miscellaneous fees are non-refundable.
• Sponsors: Credit balances exceeding the total study fees paid by sponsors or bursaries will be refunded to the sponsor or bursary concerned.

General

The university reserves the right not to render services to students with outstanding balances.

• Receipts and statements of accounts will be issued to registered students only. It remains the student’s responsibility to submit the document to the relevant sponsor.